Business Name: William Hayes Group
Website: www.williamhayesgroup.ca
Contact Email: info@williamhayes group.ca
At William Hayes Group, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, submit inquiries, or engage with our services.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
a. Personal Information
- Name, email address, and phone number (when submitted via contact forms)
- Information voluntarily provided when inquiring about debt relief, financial strategies, or other services
b. Financial Service Inquiries
- Details about your financial situation (if shared through forms or consultations)
- Information required to assess eligibility for services like consumer proposals, bankruptcies, mortgages, or debt management plans
c. Technical Information
- IP address, browser type, and device data
- Pages visited, time spent on the website, and referral sources
- Data collected through cookies and analytics tools (such as Google Analytics)
2. How We Use Your Information
We use your information for the following purposes:
- Responding to inquiries submitted through contact forms
- Assessing your eligibility for financial services we provide
- Communicating service updates and relevant resources
- Improving website performance, functionality, and user experience
- Monitoring and analyzing usage trends through Google Analytics
- Complying with legal or regulatory obligations
3. Sharing of Information
We do not sell or rent your personal information. Your data may be shared only with:
- Service providers (e.g., website hosting, analytics, or customer support tools) that help us operate the site
- Financial service partners (only with your explicit consent) when helping assess or provide debt relief or related services
- Legal authorities if required by law or to protect our rights, property, or safety
4. Cookies and Analytics
Our website uses cookies and tracking technologies to:
- Remember your preferences
- Analyze site traffic and usage behavior
- Improve services and marketing effectiveness
You may disable cookies in your browser settings, though some features may not work properly without them.
5. Data Security
We implement reasonable security measures to protect your data. However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information
- Restrict or object to how your data is processed
- Withdraw consent for marketing communications
- Request a copy of the personal data we hold about you
To exercise your rights, please contact us at [email protected].
7. Data Retention
We retain personal information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
8. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website after changes means you accept the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📧 Email: [email protected]
🌐 Website: www.williamhayesgroup.ca
SMS Marketing and Communications
By providing your phone number, you consent to receive SMS messages from William Hayes Group. These messages may include:
- Appointment reminders and scheduling confirmations.
- Important updates about your file or required documents.
- Educational content related to debt management and financial literacy.
- Promotional offers or special campaigns related to WHG’s consulting services.
Message frequency will vary. Standard message and data rates may apply. You may opt out of SMS marketing at any time by replying “STOP” to any message. You will continue to receive essential service-related messages necessary to manage your account or file.